Screen Hundreds of BPO Candidates in Hours, Not Days.
AI-powered telephonic interviews that verify communication skills, language proficiency, and attitude — at any volume, any time.
BPO and call center hiring is the highest-volume, fastest-turnaround hiring challenge in India. You need hundreds of screened, communication-ready agents every month — and the traditional process of manual phone screens simply doesn't scale. Reclova automates your first-stage telephonic screening so your recruiters spend time on real conversations, not endless first-round calls.
You're Hiring at Volume. Manual Screening Doesn't Work at Scale.
- You receive 500+ applications for every batch opening
- Your recruiters spend entire days on first-round phone screens — most of which go nowhere
- Communication quality is the most important criterion — but you can't assess it from a CV
- Attrition means you're always hiring — the pipeline never stops
- Candidates drop off during long screening processes before you even reach them
The phone screen is the most critical step in BPO hiring. And right now, it's the biggest bottleneck.
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AI Telephonic Screening That Runs 24/7
Applicants are invited to an AI telephonic interview automatically
Every applicant receives an automated call invitation the moment they apply. No waiting. No scheduling.
AI conducts a structured telephonic interview
Reclova's AI evaluates spoken English proficiency, communication clarity, pronunciation, comprehension, and basic role-readiness — through a real conversational interview, not a scripted test.
Every candidate is scored and ranked
Communication quality, language proficiency, attitude signals, and response coherence are all scored consistently. Every candidate treated to the same standard.
Your recruiters receive the top tier only
Focus human effort on the candidates who've already proven their communication skills. Skip the bottom 70% without a single phone screen.
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Designed for the Speed and Scale of BPO Recruitment
AI Telephonic Interviews Reclova conducts real spoken interviews at scale — not IVR scripts or MCQ tests. Evaluates natural communication, not rehearsed answers.
Language Proficiency Scoring Structured scoring on spoken English, Hindi, or regional language proficiency depending on the role requirements.
Batch Screening Screen 500 candidates simultaneously. No scheduling conflicts, no recruiter bottleneck, no candidate drop-off from long waits.
24/7 Availability Candidates complete interviews at any hour. Ideal for catching applicants who work shift jobs while job-searching.
Attitude & Engagement Signals AI evaluates energy, engagement, and communication intent — signals that matter in customer-facing roles but can't be read from a resume.
Fast Turnaround Go from application to ranked shortlist in under 6 hours for a batch of 200+ candidates.
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What Changes for Your Hiring Team
| Without Reclova | With Reclova |
| 1 recruiter can screen \~30 candidates/day | Screen 500+ candidates per day, automatically |
| Phone screens scheduled over 3–5 days | All interviews completed within hours of application |
| Communication quality only assessed in person | Verified at the top of the funnel — before any human time |
| High drop-off during long screening | Candidates complete AI interview immediately — lower abandonment |
| Inconsistent evaluation across recruiters | Uniform scoring, every candidate, every batch |
| Hard to prove screening quality to operations | Transparent scores and interview highlights for every hire |
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Screening For Every BPO Role Type
Voice Processes — Inbound, outbound, blended, international Non-Voice Processes — Chat support, email, data entry, back-office Team Leaders & Quality — Communication and process understanding evaluation Multilingual Roles — Region-specific language screening available
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Stop the Phone Screen Bottleneck. Start Filling Batches Faster.
Your communication screening doesn't need to happen manually. Let Reclova run the first round — so your team only meets candidates who are ready.
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